Shipping Policy

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Orders are processed within 2-5 business days. Depending upon the shipping method of your choice it may take additional 3-5 business days for your order to arrive.

 

If orders are sent back due to a shipping error you will be refunded for the price of the product and not the cost of shipping.  All International fees are covered by the customer. 

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Return & Exchange Policy

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Osuwon Essential Oils, LLC offers a guarantee on all products. If you are not satisfied with your product within 30 days after your purchase, we will refund your purchase.
 
Except for Sale items. All sales are final NO refunds or exchanges will be accepted. If an order is sent back to Osuwon Essential Oils, LLC you will be refunded for the price of the product and not the cost of shipping. Osuwon Essential Oils, LLC is not responsible for lost, stolen, or damaged goods.
 
If your order is lost or damaged in transit please reach out to USPS for accommodations. If you put in an incorrect address and first and last name on the order please send an email within 24 hours of purchase with the correct address and first and last name on the order. All customer information remains private and is not released and/or discussed with other parties.